Search found 10 matches

by jlee
Sat Nov 11, 2017 12:33 am
Forum: Bookends
Topic: Couldn't open library in Bookends 13
Replies: 2
Views: 2366

Re: Couldn't open library in Bookends 13

Thank you for your reply! I'm upgrading from Bookends 12.8.4. After reading your post, I re-install Bookends 12.8.4, and I can open my library with it. Then I Rebuild and Repair the library with 12.8.4. However, Bookends 13 still couldn't open that repaired library, the same error message persists. ...
by jlee
Fri Nov 10, 2017 10:51 pm
Forum: Bookends
Topic: Couldn't open library in Bookends 13
Replies: 2
Views: 2366

Couldn't open library in Bookends 13

After upgrading to Bookends 13, an error message pop-up whenever I open Bookends or my library, I attached the pop-up window here: Screen Shot 2017-11-11 at 11.04.25 AM.png After clicking “OK,” an error message as follows pop up in the library window: Screen Shot 2017-11-11 at 11.15.23 AM.png Thank ...
by jlee
Wed Mar 15, 2017 11:10 pm
Forum: Bookends for iOS
Topic: Notecards created on Bookends for iOS became empty
Replies: 5
Views: 4956

Re: Notecards created on Bookends for iOS became empty

Thank you very much for your help!
by jlee
Tue Mar 14, 2017 12:33 am
Forum: Bookends for iOS
Topic: Notecards created on Bookends for iOS became empty
Replies: 5
Views: 4956

Re: Notecards created on Bookends for iOS became empty

Dear Serge,

I emailed a video to you demonstrating how it happens. Thanks.
by jlee
Mon Mar 13, 2017 11:43 pm
Forum: Bookends for iOS
Topic: Notecards created on Bookends for iOS became empty
Replies: 5
Views: 4956

Re: Notecards created on Bookends for iOS became empty

Dear Serge, Sad to hear that. :cry: :cry: :cry: I can reproduce it as follows: 1. Create a notecard for that reference on Bookends for iOS, sync 2. Open Bookends for Mac, sync 3. At that time, the newly created notecard is blank on Bookends for Mac already* 3. Add another notecard for that reference...
by jlee
Mon Mar 13, 2017 4:59 am
Forum: Bookends for iOS
Topic: Notecards created on Bookends for iOS became empty
Replies: 5
Views: 4956

Notecards created on Bookends for iOS became empty

I created several notecards for a reference on Bookends for iOS yesterday, today when I opened Bookends for Mac, all these notecards became “empty.” Then I immediately checked it on my Bookends for iOS, all of them became empty too! Is there any way I could get my notecards back? Thank you!!!
by jlee
Fri Mar 10, 2017 11:04 pm
Forum: Bookends
Topic: keyboard shortcut for cloud icon
Replies: 2
Views: 2336

Re: keyboard shortcut for cloud icon

Thank you!
by jlee
Thu Mar 09, 2017 11:08 pm
Forum: Bookends
Topic: keyboard shortcut for cloud icon
Replies: 2
Views: 2336

keyboard shortcut for cloud icon

Is there a keyboard shortcut equivalent to clicking the cloud icon at the bottom? Thank you!
by jlee
Wed Feb 22, 2017 11:05 am
Forum: Bookends for iOS
Topic: highlight lost
Replies: 5
Views: 5592

Re: highlight lost

Thank you for the reply, I've sent the email.
by jlee
Tue Feb 21, 2017 4:42 am
Forum: Bookends for iOS
Topic: highlight lost
Replies: 5
Views: 5592

highlight lost

When I use Bookends for iOS to read PDF on my iPad, if I lock my iPad without first close the PDF attachment, those recent highlights would be lost. Is it normal? Thank you!