Sonny Software

So I tried to figure out what the issue is and I must say it is more difficult than expected. It is independent of the references. A references that stalls the program can next time go through without issues. The program can freeze after 1 reference or after 300. I tried different wifi connections ...

Issue solved. It was my VPN which blocked the access to PubMed.

I get following error message when trying to search PubMed for key words. It works with Google scholar but not with PubMed which is essential for my work. Any tips how I can get it back?

Best,
Marco

Impossible to know what's going on when that happens. If you can isolate which reference is causing the problem and I can reproduce it it should be possible to track it down. Since your screen snap shows you're on the first reference, just try that alone. Then contact tech support (support ...

Hello,

I have an issue where Bookends becomes unresponsive when retrieving PDFs for a large numbers of references either at once (>500) or in batches (approx 200-300). I have to force quit program to exit the search information screen. Is there any fix for this?

I apologize when this was asked already 100 times. I am new to Bookends; just switched from EN 20. I want to import the formats from the ftp server. There are two files. I downloaded them and unzipped them. Now I only have to move the formats folders to the corresponding in the hidden bookends ...