Sonny Software

Honestly, I don't know what it should be. I was expecting UTF-8 because the database is in UTF-16 (right?).

In LaTeX, you can use inputenc to select your content encoding, so whatever encoding will support your database is probably the right answer:

\usepackage[latin1]{inputenc}
\usepackage ...

I'm having some problems with the Bookends export feature to BibTeX. I'm running v8.1.1.

First, I've imported my entire database from EndNote 8 (XML). That worked fine with a few minor errors.

Second, I set my Bookends Preferences for BibTeX with everything checked.

Then, I choose Biblio ...