Sonny Software

Thank you for giving a more detailed explanation of how this works and what might actually be causing the problem. I also acknowledge that updates are generally pretty responsive, though you're SOL when it comes to waiting for the App Store to update. The first user and I are in a similar situation,...

Upon discovering that the searches stopped working, I immediately verified that I am on the current version. Can you enlighten us as to what's the optimal combination of things we should have running or installed to ensure that we don't keep running into this problem? I am quite put off by your gene...

I swear I have this problem every time I am under a deadline and really need to use this feature. It's almost enough to send me back to EndNote.