Sonny Software

Many thanks - reinstalling the formats catalogue worked and the problem is solved.

Thanks Jon,

Other formats work, just the one I need (Vancouver) does not...can I reimport it from somewhere?

And by the way - I also tried other Word files which worked fine in the past with Bookends and the same thing happens. Scanning stops and Bookends crashes....

Thanks for the quick response - unfortunately I made no change to the system or did not install any other software. The Word File is not heavy and has no images. It has track changes, but they were in before already. Saving as RTF does not solve the problem, the scanning process still stops and Book...

Hi, I reinstalled the latest version of Bookends because of another issue. After launching the new version the scanning of MS Word files no longer works until a bibliography is created - the process stops in between with the "finding references" window open until the software stops reactin...

Hello,

I had the same problem and reinstalling the newest version fixed it. However, since then the scanning of MS Word files does stop half-way and the software crashes...any help?

Thanks a lot