Search found 8633 matches

by Jon
Fri Jun 05, 2020 1:45 pm
Forum: Bookends
Topic: Standardize journal names switch between short/long
Replies: 5
Views: 192

Re: Standardize journal names switch between short/long

We'll have to continue via direct tech support. When I used Intensive Care Medicine, the short and full options returned from the glossary are

Intensive Care Med.
Intensive Care Medicine

Jon
Sonny Software
by Jon
Fri Jun 05, 2020 1:22 pm
Forum: Bookends
Topic: Standardize journal names switch between short/long
Replies: 5
Views: 192

Re: Standardize journal names switch between short/long

The glossary doesn't guess, it either finds a match or it doesn't. What journal did you have entered in Bookends that returned the wrong item from the Concise Medline glossary?

Jon
Sonny Software
by Jon
Fri Jun 05, 2020 9:38 am
Forum: Bookends
Topic: 14.4.2 and iCloud PDFs
Replies: 3
Views: 216

Re: 14.4.2 and iCloud PDFs

Most people don't even know that their PDFs are in the cloud -- they just write in a panic that Bookends deleted their PDFs.

We'll consider a preference option.

Jon
Sonny Software
by Jon
Fri Jun 05, 2020 7:56 am
Forum: Bookends
Topic: Standardize journal names switch between short/long
Replies: 5
Views: 192

Re: Standardize journal names switch between short/long

Please contact tech support with screen snaps of what you are doing.

And frankly, setting the name in the library is a waste of time -- use the journal glossary (Medline Concise in your case) and have Bookends output the one you want when the references are formatted.

Jon
Sonny Software
by Jon
Fri Jun 05, 2020 7:54 am
Forum: Bookends
Topic: 14.4.2 and iCloud PDFs
Replies: 3
Views: 216

Re: 14.4.2 and iCloud PDFs

If you have the default attachment folder set to the Bookends iOS sync folder, Bookends will make sure that any PDFs in that folder are available on the local drive (i.e. download them if they are stored only in the cloud). No other contents of iCloud Drive will be affected.

Jon
Sonny Software
by Jon
Fri Jun 05, 2020 7:37 am
Forum: Bookends
Topic: Double clicking note in dark mode = blank note!
Replies: 9
Views: 291

Re: Double clicking note in dark mode = blank note!

It works for me. Please contact tech support directly ands send screen snaps of your preferences setting for references and what you see in the UI.

Jon
Sonny Software
by Jon
Thu Jun 04, 2020 6:33 pm
Forum: Bookends
Topic: Double clicking note in dark mode = blank note!
Replies: 9
Views: 291

Re: Double clicking note in dark mode = blank note!

In the General tab, under Default Fonts.

Jon
Sonny Software
by Jon
Thu Jun 04, 2020 5:15 pm
Forum: Bookends
Topic: Double clicking note in dark mode = blank note!
Replies: 9
Views: 291

Re: Double clicking note in dark mode = blank note!

Please download once more for the highlight quote fix.

Jon
Sonny Software
by Jon
Thu Jun 04, 2020 4:36 pm
Forum: Bookends
Topic: Double clicking note in dark mode = blank note!
Replies: 9
Views: 291

Re: Double clicking note in dark mode = blank note!

No, it is the font size for editing references. But you can change that in preferences, too.

I'll take a look at the other issue.

Jon
Sonny Software
by Jon
Thu Jun 04, 2020 3:35 pm
Forum: Bookends
Topic: Double clicking note in dark mode = blank note!
Replies: 9
Views: 291

Re: Double clicking note in dark mode = blank note!

Please download 13.4.2 again and see if this still happens.

Jon
Sonny Software
by Jon
Thu Jun 04, 2020 3:28 pm
Forum: Bookends
Topic: reCAPTCHA keeps spinning.
Replies: 7
Views: 1264

Re: reCAPTCHA keeps spinning.

I know. Go to Safari and fill out the reCAPTCHA, then wait for Google to unban you.

Jon
Sonny Software
by Jon
Thu Jun 04, 2020 7:51 am
Forum: Bookends
Topic: Hiding highlights in note stream
Replies: 2
Views: 164

Re: Hiding highlights in note stream

It's an option in the PDF action popup menu -- uncheck it.

Jon
Sonny Software
by Jon
Thu Jun 04, 2020 7:50 am
Forum: Bookends
Topic: Double clicking note in dark mode = blank note!
Replies: 9
Views: 291

Re: Double clicking note in dark mode = blank note!

I'll take a look.

Jon
Sonny Software
by Jon
Wed Jun 03, 2020 1:55 pm
Forum: Bookends
Topic: Has Quick Add via JSTOR stopped working?
Replies: 15
Views: 2020

Re: Has Quick Add via JSTOR stopped working?

I just tried JSTOR direct search and Bookends Browser search -- I imported from both successfully. Make sure you're not behind a firewall (even at home) and not using a proxy server. If you still have problems, please contact tech support with the URL of the reference you're trying to import. Jon So...
by Jon
Wed Jun 03, 2020 1:44 pm
Forum: Bookends
Topic: Has Quick Add via JSTOR stopped working?
Replies: 15
Views: 2020

Re: Has Quick Add via JSTOR stopped working?

They may have changed their HTML again, I'll have to take a look.

Jon
Sonny Software