Search found 244 matches

by Serge
Thu Sep 19, 2019 1:05 am
Forum: Bookends for iOS
Topic: Shortcuts support
Replies: 4
Views: 4520

Re: Shortcuts support

Yes, it’s a good idea to have a separate thread for Shortcuts. It’s a new topic for us, so it will take time to add some basic features. But please share your suggestions and shortcuts examples here or write to support@referencesontap.com. Thank you.
by Serge
Fri Sep 13, 2019 3:46 am
Forum: Bookends
Topic: Can't find file "BOT•File name" for attachments
Replies: 6
Views: 2179

Re: Can't find file "BOT•File name" for attachments

BOT prefix is used for Wi-Fi sync only. Mixing both sync methods for the same library on iOS is possible but from your description it looks like there are some problems with attachments... Reinstalling Bookends for iOS for a fresh start was a good decision. Please try to set Attachments folder locat...
by Serge
Thu Sep 12, 2019 2:19 pm
Forum: Bookends
Topic: iCloud Sync Won't Authenticate on MacOS
Replies: 15
Views: 4292

Re: iCloud Sync Won't Authenticate on MacOS

Please try to sync again now, a hot fix was deployed by Apple. It may take a while to synchronize across all the servers though.
by Serge
Tue Sep 10, 2019 12:51 am
Forum: Bookends
Topic: iCloud Sync Won't Authenticate on MacOS
Replies: 15
Views: 4292

Re: iCloud Sync Won't Authenticate on MacOS

Apple’s CloudKit team confirmed that the issue is critical and they are now actively working on it. We should wait for a fix or additional information from them.
by Serge
Mon Sep 09, 2019 2:40 pm
Forum: Bookends for iOS
Topic: Cross linking support for Devonthink
Replies: 5
Views: 5009

Re: Cross linking support for Devonthink

For example, do long tap on an item row in DEVONthink and choose Copy Item Link. Insert it into a note field of the reference in Bookends for iOS. The next time you will want to open that item in DEVONthink from Bookends just open a note and tap (long tap) on a link. DEVONthink will be launched navi...
by Serge
Fri Sep 06, 2019 1:23 am
Forum: Bookends
Topic: iCloud Sync Won't Authenticate on MacOS
Replies: 15
Views: 4292

Re: iCloud Sync Won't Authenticate on MacOS

We reported this to Apple and should wait for their reply. As it simply stopped working, I think it's something on their side and can be fixed fast.
by Serge
Thu Sep 05, 2019 5:35 am
Forum: Bookends for iOS
Topic: Bookends Remain Unavail on IOS 13.1 Beta2 Sharesheet
Replies: 2
Views: 3925

Re: Bookends Remain Unavail on IOS 13.1 Beta2 Sharesheet

Let's wait for iOS 13 release in just a few weeks and then will see. From what I know there is nothing we can improve, I think it's an iOS bug. But even if the app recompiling helps we can do this only for the released version of iOS, betas aren't allowed on the App Store.
by Serge
Mon Aug 26, 2019 11:44 am
Forum: Bookends for iOS
Topic: library size limit?
Replies: 1
Views: 3611

Re: library size limit?

Have you done all the steps from our Cloud Sync tutorial: https://www.sonnysoftware.com/bookendsontap/cloudsync/ Please download your library from the cloud on Mac just to see if there are any references there. Bookends -> File Menu -> New Library -> Download From Cloud -> Choose your cloud library ...
by Serge
Wed Aug 21, 2019 8:36 am
Forum: Bookends for iOS
Topic: Push/background/auto-sync
Replies: 4
Views: 4805

Re: Push/background/auto-sync

Metadata sync is fast even for 100s of references it should be a second or two (if the connection is fast). If you have 1000s to update (how often?) then, yes, you should wait a bit longer. At this moment we will stay with syncing on open, going to background, and close. But If someone else finds sy...
by Serge
Mon Aug 19, 2019 10:01 am
Forum: Bookends
Topic: Different default attachment folders for macOS and iOS
Replies: 1
Views: 642

Re: Different default attachment folders for macOS and iOS

First of all please check that you have the “Bookends folder with icon” on the iCloud Drive on your Mac. Then move all your attachments from other local folders to this folder. In Bookends for Mac: In preferences, set your default attachment folder to iCloud Folder For iOS Sync, so it will be: /User...
by Serge
Sat Aug 03, 2019 10:49 am
Forum: Bookends
Topic: sync issue with two Macs + one Ipad
Replies: 1
Views: 641

Re: sync issue with two Macs + one Ipad

Are you using both sync methods: Bookends Wi-Fi Sync and Cloud Sync?

Please try to delete your library from iOS and sync it again:
Bookends for iOS -> Settings -> Empty Library
by Serge
Fri Jul 19, 2019 11:15 am
Forum: Bookends for iOS
Topic: EZProxy help
Replies: 4
Views: 4485

Re: EZProxy help

Web Link icoon.
by Serge
Fri Jul 19, 2019 8:56 am
Forum: Bookends for iOS
Topic: EZProxy help
Replies: 4
Views: 4485

Re: EZProxy help

The EZProxy url will be used only when you tap the Full Text button in the action bar.
It should include '%@' at the end of the url and be enabled in Settings.
If you have more questions please write to support@referencesontap.com with your ezproxy url to test.
by Serge
Mon Jul 01, 2019 2:23 pm
Forum: Bookends for iOS
Topic: How to delete static group (folder) on iOS?
Replies: 2
Views: 5196

Re: How to delete static group (folder) on iOS?

Static groups can be deleted with the standard swipe to left action. Folders can’t be deleted as they usually contain other groups including smart groups which aren’t synced to Bookends for iOS. And deleting an “empty” folder on iOS will cause the folder with all its subgroups to be deleted when syn...
by Serge
Sun Jun 30, 2019 1:55 pm
Forum: Bookends
Topic: Smart Group Sync - Undocumented Feature? Kudos!
Replies: 1
Views: 675

Re: Smart Group Sync - Undocumented Feature? Kudos!

Currently smart groups are platform dependent, smart groups created on iOS will be synced between iOS devices only, the same for macOS.