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Yes, it’s a good idea to have a separate thread for Shortcuts. It’s a new topic for us, so it will take time to add some basic features. But please share your suggestions and shortcuts examples here or write to support@referencesontap.com. Thank you.

BOT prefix is used for Wi-Fi sync only. Mixing both sync methods for the same library on iOS is possible but from your description it looks like there are some problems with attachments... Reinstalling Bookends for iOS for a fresh start was a good decision. Please try to set Attachments folder locat...

Please try to sync again now, a hot fix was deployed by Apple. It may take a while to synchronize across all the servers though.

Apple’s CloudKit team confirmed that the issue is critical and they are now actively working on it. We should wait for a fix or additional information from them.

For example, do long tap on an item row in DEVONthink and choose Copy Item Link. Insert it into a note field of the reference in Bookends for iOS. The next time you will want to open that item in DEVONthink from Bookends just open a note and tap (long tap) on a link. DEVONthink will be launched navi...

We reported this to Apple and should wait for their reply. As it simply stopped working, I think it's something on their side and can be fixed fast.

Let's wait for iOS 13 release in just a few weeks and then will see. From what I know there is nothing we can improve, I think it's an iOS bug. But even if the app recompiling helps we can do this only for the released version of iOS, betas aren't allowed on the App Store.

Have you done all the steps from our Cloud Sync tutorial: https://www.sonnysoftware.com/bookendsontap/cloudsync/ Please download your library from the cloud on Mac just to see if there are any references there. Bookends -> File Menu -> New Library -> Download From Cloud -> Choose your cloud library ...

Metadata sync is fast even for 100s of references it should be a second or two (if the connection is fast). If you have 1000s to update (how often?) then, yes, you should wait a bit longer. At this moment we will stay with syncing on open, going to background, and close. But If someone else finds sy...

First of all please check that you have the “Bookends folder with icon” on the iCloud Drive on your Mac. Then move all your attachments from other local folders to this folder. In Bookends for Mac: In preferences, set your default attachment folder to iCloud Folder For iOS Sync, so it will be: /User...

Are you using both sync methods: Bookends Wi-Fi Sync and Cloud Sync?

Please try to delete your library from iOS and sync it again:
Bookends for iOS -> Settings -> Empty Library

Web Link icoon.

The EZProxy url will be used only when you tap the Full Text button in the action bar.
It should include '%@' at the end of the url and be enabled in Settings.
If you have more questions please write to support@referencesontap.com with your ezproxy url to test.

Static groups can be deleted with the standard swipe to left action. Folders can’t be deleted as they usually contain other groups including smart groups which aren’t synced to Bookends for iOS. And deleting an “empty” folder on iOS will cause the folder with all its subgroups to be deleted when syn...

Currently smart groups are platform dependent, smart groups created on iOS will be synced between iOS devices only, the same for macOS.