Search found 339 matches

by Serge
Wed Mar 15, 2017 4:16 pm
Forum: Bookends for iOS
Topic: Notecards created on Bookends for iOS became empty
Replies: 5
Views: 4959

Re: Notecards created on Bookends for iOS became empty

The problem causing some data to be lost on sync has been resolved and should be fixed with the next release of Bookends for iOS. It occurs only in cases of syncing fields that have styled text or some special characters entered in Bookends for Mac and then edited in Bookends for iOS. John, thank yo...
by Serge
Tue Mar 14, 2017 3:10 pm
Forum: Bookends for iOS
Topic: Using EZProxy
Replies: 2
Views: 3570

Re: Using EZProxy

by Serge
Mon Mar 13, 2017 7:51 am
Forum: Bookends for iOS
Topic: Notecards created on Bookends for iOS became empty
Replies: 5
Views: 4959

Re: Notecards created on Bookends for iOS became empty

Unfortunately, there is no way to get them back... Please try to add a new note to this reference and sync to check if this problem is reproducible.
by Serge
Sun Mar 12, 2017 10:59 am
Forum: Bookends for iOS
Topic: Bookends for iOS released
Replies: 15
Views: 17571

Re: Bookends for iOS released

Please read this section from docs:
"To create the Bookends iOS sync folder on your Mac, you must perform a few extra steps."
by Serge
Sun Mar 12, 2017 10:42 am
Forum: Bookends for iOS
Topic: Bookends for iOS released
Replies: 15
Views: 17571

Re: Bookends for iOS released

If there is no Bookends folder in iCloud Drive on Mac, but it's there in iCloud Drive on iOS please download this helper app.
It will create a temporary file (can be deleted after) in that folder forcing macOS to show it.
by Serge
Mon Mar 06, 2017 10:41 am
Forum: Bookends for iOS
Topic: Google Scholar Advanced Search on iOS
Replies: 2
Views: 4472

Google Scholar Advanced Search on iOS

Bookends for iOS v3.1.3 new feature: Google Scholar Advanced Search.
BOTGSAdvancedSearch1s.png
BOTGSAdvancedSearch1s.png (16.96 KiB) Viewed 4452 times
BOTGSAdvancedSearch2s.png
BOTGSAdvancedSearch2s.png (34.53 KiB) Viewed 4452 times
by Serge
Mon Mar 06, 2017 10:22 am
Forum: Bookends for iOS
Topic: highlight lost
Replies: 5
Views: 5595

Re: highlight lost

Please download the update from the App Store.
by Serge
Thu Mar 02, 2017 8:10 am
Forum: Bookends for iOS
Topic: highlight lost
Replies: 5
Views: 5595

Re: highlight lost

Thank you for your report, we're working on a fix now and an updated version should be released during the week.
by Serge
Thu Mar 02, 2017 7:55 am
Forum: Bookends for iOS
Topic: Cloud Sync error
Replies: 8
Views: 9173

Re: Cloud Sync error

Do you see this error in Bookends for iOS or Bookends for Mac?
Please send a screenshot of this error message and your Bookends library to bookendsontap@sonnysoftware.com
by Serge
Tue Feb 21, 2017 9:48 am
Forum: Bookends for iOS
Topic: highlight lost
Replies: 5
Views: 5595

Re: highlight lost

I tried to lock and then unlock my iPad but can't reproduce this behavior. Please send me your attachment and screenshots before and after locking to bookendsontap@sonnysoftware.com
by Serge
Wed Feb 01, 2017 8:19 am
Forum: Bookends for iOS
Topic: In-App Purchase not recognized
Replies: 5
Views: 5479

Re: In-App Purchase not recognized

Yes, Bookends Wi-Fi sync is a part of the standard version.
Pro Features Yearly Subscription:
• cloud sync of references and attachments.
• multi-library support.
by Serge
Tue Jan 31, 2017 1:02 pm
Forum: Bookends for iOS
Topic: In-App Purchase not recognized
Replies: 5
Views: 5479

Re: In-App Purchase not recognized

Both subscriptions 'Standard Version' and 'Pro Features Yearly' should be purchased to have the full version with cloud sync. If both were purchased but Bookends for iOS doesn't recognize them please contact me directly: bookendsontap@sonnysoftware.com
by Serge
Fri Jan 20, 2017 10:57 am
Forum: Bookends for iOS
Topic: Citation styles
Replies: 8
Views: 8023

Re: Citation styles

The uniqueID field used in temporary citations is now properly synced via Bookends Wi-Fi sync (please use the latest versions v12.7.8 and v3.1.1). But all already synced references should be resynced (just references, so it’s fast), to do this please do the following: 1. Bookends for Mac -> File -> ...
by Serge
Mon Jan 16, 2017 4:14 pm
Forum: Bookends
Topic: setting up attachments for iCloud sync
Replies: 19
Views: 17684

Re: setting up attachments for iCloud sync

Our user Paris solved the problem of the Bookends sync folder not appearing on the Mac by switching off iCloud Drive from iOS -> Settings > iCloud, left the Settings (iCloud drive disappears from home screen), then went back in settings and switched it back on. Now the Bookends folder appears in iCl...
by Serge
Mon Jan 09, 2017 11:37 am
Forum: Bookends for iOS
Topic: Indented groups
Replies: 7
Views: 6026

Re: Indented groups

The indentation width will be doubled for the next release.