Search found 341 matches

by Serge
Sun Jan 21, 2018 4:00 am
Forum: Bookends
Topic: Critical issue with Cloud Sync
Replies: 20
Views: 14137

Re: Critical issue with Cloud Sync

Please try some of suggestions from this page: "An SSL error has occurred ...".
by Serge
Thu Jan 11, 2018 5:46 pm
Forum: Bookends for iOS
Topic: iOS feature request(s)
Replies: 4
Views: 4860

Re: iOS feature request(s)

Bookends for iOS should remember the last read position of the PDF. It will be reset only when the PDF is modified outside of the app (cloud sync, or import from other app). Also, BOT on iPad remembers the last viewed reference per group, it works like Mail.app on iPad. On iPhone I’m not sure that g...
by Serge
Thu Jan 11, 2018 1:20 pm
Forum: Bookends
Topic: Dropbox Sync (migrating from Sente)
Replies: 9
Views: 5763

Re: Dropbox Sync (migrating from Sente)

Here is a link about Files app.
Yes, files from dropbox can be deleted. There are not any copies, just original files are stored in the iCloud Drive/Bookends folder and synced across all your devices.
by Serge
Thu Jan 11, 2018 11:12 am
Forum: Bookends
Topic: Dropbox Sync (migrating from Sente)
Replies: 9
Views: 5763

Re: Dropbox Sync (migrating from Sente)

Bookends Wi-Fi Sync: if you send me your Bookends library to bookendsontap@sonnysoftware.com and I will try to sync it locally to see if the problem is reproducible. Cloud sync: Bookends for iOS tries to download all attachments after every sync, but iCloud Drive makes the final decision… So, if som...
by Serge
Thu Jan 11, 2018 4:47 am
Forum: Bookends for iOS
Topic: Add a reference PDF then create new Entry....
Replies: 3
Views: 4435

Re: Add a reference PDF then create new Entry....

Autocomplete reference from the imported PDF (if doi or isbn can be parsed from the pdf) is planned in a future update.
by Serge
Tue Jan 02, 2018 5:32 pm
Forum: Bookends for iOS
Topic: highlight selection and make bookends notecard
Replies: 2
Views: 3308

Re: highlight selection and make bookends notecard

Not yet, but it's something we'd like to add.
by Serge
Tue Jan 02, 2018 5:17 pm
Forum: Bookends for iOS
Topic: Google Scholar Advanced Search on iOS
Replies: 2
Views: 4625

Re: Google Scholar Advanced Search on iOS

We only control what is submitted, Google controls what is returned. If you find a discrepancy between BOT and Safari (browser search) in what Google returns please contact us at our tech support address: bookendsontap@sonnysoftware.com with the search request and a screenshot of the advanced search...
by Serge
Tue Jan 02, 2018 10:13 am
Forum: Bookends for iOS
Topic: iPad reading in landscape mode two page view issue
Replies: 5
Views: 5493

Re: iPad reading in landscape mode two page view issue

Thank you, it should be fixed in the next update.
by Serge
Tue Jan 02, 2018 3:54 am
Forum: Bookends for iOS
Topic: iPad reading in landscape mode two page view issue
Replies: 5
Views: 5493

Re: iPad reading in landscape mode two page view issue

Do you see two pages layout for all pdfs in landscape mode?
Please send a screenshot showing this issue to bookendsontap@sonnysoftware.com.
by Serge
Tue Dec 26, 2017 3:53 pm
Forum: Bookends
Topic: iCloud Drive questions
Replies: 8
Views: 6540

Re: iCloud Drive questions

The example I gave you for “import a pdf from any app” was just to send a temporary file to iCloud Drive to “unlock” (create) the special type of iCloud Drive folder. Starting from Bookends 3.2.5 - it’s not necessary. Now that you have “Bookends folder with icon” on both macOS and iOS, all you shoul...
by Serge
Tue Dec 26, 2017 2:52 pm
Forum: Bookends
Topic: iCloud Drive questions
Replies: 8
Views: 6540

Re: iCloud Drive questions

The simplest way is just to import any attachment (from any pdf viewer via Share option) to Bookends to the already synced library. You can delete this reference with attachment later. But if you are using Bookends 3.2.4 or later this step should be automated by the app itself (it puts “Bookends Clo...
by Serge
Sun Dec 24, 2017 11:26 am
Forum: Bookends
Topic: What is "normal" iCloud syncing behavior?
Replies: 18
Views: 12669

Re: What is "normal" iCloud syncing behavior?

The changes we made in 13.0.2 have improved the situation somewhat, but it's still an annoying problem. As you can see from my previous post, other developers are seeing the same issue. We have contacted Apple Dev support about this problem. Either Apple will have to fix it or, If there is a solutio...
by Serge
Thu Dec 21, 2017 9:59 am
Forum: Bookends
Topic: What is "normal" iCloud syncing behavior?
Replies: 18
Views: 12669

Re: What is "normal" iCloud syncing behavior?

1Password is another app using CloudKit “outside of the Mac App Strore”. With the same re-login problem (authentication token expires every 8 hours) and the same conclusion that, unfortunately “it isn’t something we have control over. iCloud authentication is handled solely by Apple”. You can read m...
by Serge
Tue Dec 05, 2017 5:01 am
Forum: Bookends for iOS
Topic: auto-sync upon launch?
Replies: 7
Views: 6568

Re: auto-sync upon launch?

Yes, we will add this "pull to refresh" feature in the next update. Thanks for the suggestion.
by Serge
Tue Dec 05, 2017 4:46 am
Forum: Bookends for iOS
Topic: Drag and Drop
Replies: 1
Views: 3170

Re: Drag and Drop

Yes, it’s one of the features we would like to implement.