Search found 339 matches

by Serge
Sun Jul 23, 2017 4:02 pm
Forum: Bookends for iOS
Topic: Cloud Sync error
Replies: 8
Views: 9083

Re: Cloud Sync error

If it's an issue with iCloud servers you should try to sync again later.
Also please try to "Reset Network Settings" as suggested here.
by Serge
Thu Jul 20, 2017 6:16 am
Forum: Bookends for iOS
Topic: Cloud Sync error
Replies: 8
Views: 9083

Re: Cloud Sync error

Please try to resync your iOS library:
1. Tap on the gear icon -> “Unlink this library from cloud…"
2. Sync with cloud.
BOTSyncSettings.png
BOTSyncSettings.png (15.74 KiB) Viewed 8886 times
by Serge
Sun Jul 02, 2017 8:38 am
Forum: Bookends for iOS
Topic: Any plans to allow adding file tags on iOS?
Replies: 1
Views: 3038

Re: Any plans to allow adding file tags on iOS?

Thank you for your feature request, we’ll explore it and see what’s possible.
by Serge
Mon Jun 19, 2017 1:01 pm
Forum: Bookends
Topic: setting up attachments for iCloud sync
Replies: 19
Views: 17539

Re: setting up attachments for iCloud sync

If there is no Bookends folder in iCloud Drive on Mac, but it's there in iCloud Drive on iOS please download this helper app.
It will create a temporary file (can be deleted after) in that folder forcing macOS to show it.
by Serge
Tue May 23, 2017 1:11 pm
Forum: Bookends
Topic: Mac-iPad sync files problem
Replies: 3
Views: 3062

Re: Mac-iPad sync files problem

Please send a PDF that's not syncing to bookendsontap@sonnysoftware.com.
by Serge
Mon Apr 24, 2017 10:03 am
Forum: Bookends for iOS
Topic: Syncing Frustration
Replies: 1
Views: 3168

Re: Syncing Frustration

Here is some description of an icon with a slash from discussions.apple.com
A cloud with a single slash appears to mean that the item is ineligible and cannot be added to iCloud Drive because it does not meet one of the criteria for iCloud Drive files.
by Serge
Fri Apr 07, 2017 1:08 am
Forum: Bookends for iOS
Topic: Sync attachments only from certain groups?
Replies: 1
Views: 3236

Re: Sync attachments only from certain groups?

We’re exploring the possibility of offering on demand downloading to your iOS device. If that can be implemented only PDFs you want to read will be downloaded.
by Serge
Thu Apr 06, 2017 3:58 pm
Forum: Bookends for iOS
Topic: PDF annotation engine
Replies: 1
Views: 3780

PDF annotation engine

The PDF features of Bookends for iOS are powered by PSPDFKit. The same engine is used in a free app called "PDF Viewer" from the PSPDFKit team. If you want some feature to appear in future releases of Bookends, please download PDF Viewer . If PDF Viewer does not have a feature you would li...
by Serge
Thu Apr 06, 2017 3:49 pm
Forum: Bookends for iOS
Topic: Improved Pencil support - hooray and thanks!
Replies: 1
Views: 3583

Re: Improved Pencil support - hooray and thanks!

The PDF features in Bookends for iOS is powered by a third-party engine called PSPDFKit. The latest release greatly improved Apple Pencil support. You can read more about that update on their blog page.
by Serge
Tue Apr 04, 2017 1:20 am
Forum: Bookends for iOS
Topic: How do labels sync?
Replies: 2
Views: 3636

Re: How do labels sync?

Global information (which is stored in preferences) is not synced at this moment.
by Serge
Tue Apr 04, 2017 1:17 am
Forum: Bookends for iOS
Topic: Multiple issues with sync
Replies: 2
Views: 4490

Re: Multiple issues with sync

If there is no Bookends folder in iCloud Drive on Mac, but it's there in iCloud Drive on iOS please download this helper app . It will create a temporary file (can be deleted after) in that folder forcing macOS to show it. Bookends and Bookends for iOS use different search engines and have very diff...
by Serge
Tue Mar 28, 2017 11:32 am
Forum: Bookends for iOS
Topic: Just bought BE for ios: I don’t know what to do with it
Replies: 8
Views: 7190

Re: Just bought BE for ios: I don’t know what to do with it

First of all I should say that initially WiFi sync was removed in BOT for iOS because of network issues we can’t fix. We are using Bonjour technology to find both apps on the same network and then apps try to connect to each other. Because of different conditions like router settings and firewall ru...
by Serge
Thu Mar 23, 2017 4:21 pm
Forum: Bookends for iOS
Topic: Book Chapter citation problems in Bookends for iOS
Replies: 7
Views: 8852

Re: Book Chapter citation problems in Bookends for iOS

Thanks for the report. The "Book Title" was incorrectly sent as a Volume field to the CSL engine and it should be fixed for the next update (later in April).
Here is the result in the updated version:
citation.png
citation.png (35.22 KiB) Viewed 8805 times
by Serge
Tue Mar 21, 2017 12:49 pm
Forum: Bookends for iOS
Topic: Book Chapter citation problems in Bookends for iOS
Replies: 7
Views: 8852

Re: Book Chapter citation problems in Bookends for iOS

Bookends sends "chapter" type to csl engine for Book Chapter. Please attach your reference here in RIS format and I will look into it.
by Serge
Sun Mar 19, 2017 8:09 am
Forum: Bookends for iOS
Topic: Where should I put BE library to get sync with icloud?
Replies: 5
Views: 5800

Re: Where should I put BE library to get sync with icloud?

Yes, the library on your Mac should be synced to the cloud first.
Click on the cloud icon in Bookends to upload your library to the cloud.
sync.png
sync.png (30.78 KiB) Viewed 5774 times