I just bought Bookends this morning and haven't even received an email saying that they are processing my order. Anyone know how long it normally takes to get a license? I'm excited to start importing my refs.
When I bought in December, I think it took a day or two (at most). Now that the new version is out, I'm guessing that they're swamped with new orders, upgrade orders, and sending out serials to those who bought since November (and get free upgrades). So probably a day, given how well things work here normally, but it could be a bit longer, given the volume of activity I'm guessing at.
We have indeed been swamped, and are just now starting to catch our breath. Orders are being filled by a real live person, so they each take some time. Hopefully we will catch up with the backlog today or, at the latest, tomorrow.