When Bookends scans the rtf document it says there's an unmatched citation GuillÈn and Vil‡ 2007 35508. If I search for it it obviously doesn't find it.
Now that Bookends is using Sparkle (which rocks by the way) why can't the silent updates be numbered now? It takes the user little effort to hit the install button.
~I swore to myself that if I ever got to walk around the room as manager people would laugh as they saw me coming and applaud as I walked away~
It's more involved than that,. Silent updates are performed when we make minor changes that affect a small number of people. We perform numbered updates pretty frequently (every 6-8 weeks or so), so the silent updates are incorporated into the major ones quickly.
To those following this thread, I've modified the scanning code so that it will work with RTF files with accented characters saved from Scrivener. This will be in the next update. If anyone else is having this problem, the temporary workaround is to open the rtf file in Word or NWE/NWP and then save it again as RTF. Bookends will scan that file with no difficulty.