12.5 manual scan fails

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doconnor
Posts: 19
Joined: Sun Nov 27, 2005 7:50 pm

12.5 manual scan fails

Post by doconnor »

Hi Jon,

This morning I went to scan a complex text document as I've done since ~2006. Unfortunately, there seems to be a bug in 12.5 that causes it to lock up without scanning references. I tried it on two different computers, I tried rebuilding my database, and I tried scanning a document that I know worked correctly under 12.2. All reproducibly hung Bookends.

I was able to find a machine in my lab still running 12.2 and scan my references successfully. But this is a pretty serious bug if it is affecting others too.

I don't want to attach my document and reference library, but can share it with you over email if that would be helpful for debugging.

--dave
Jon
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Posts: 10065
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: 12.5 manual scan fails

Post by Jon »

The scanning code was completely rewritten for 12.5.x, so in fact it may be a bug in scanning a plain text file. Please send me your database and the smallest test file you can so that I can see what's up. Send to support@sonnysoftware.com.

Thanks,

Jon
Sonny Software
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