Importing Unicode from EndNote X9

[Dandgar]

I have tried importing from an EndNote X9 library that contains Unicode using the method given on the web page:
In EndNote:
• Launch EndNote and open the reference library you want to import.
• If you want to import a subset of EndNote references, select those references in the library window.
In Bookends:
• Choose File -> Import References From EndNote -> All References or Selected References
It works, but Unicode is still garbled. Am I doing something wrong?

[Jon]

It shouldn't be. Export one of those references (only the one) to an EndNote XML file and import that. If the Unicode is still garbled, please send me that single-reference file. support@sonnysoftware.com

Jon
Sonny Software