Crash during autocomplete

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yijr
Posts: 2
Joined: Fri Sep 14, 2018 3:20 pm

Crash during autocomplete

Post by yijr »

After the recent update, I started to get crashes every time when I tried to autocomplete a reference. Specifically, when I hover over the text fields (say, "title") and click the box to paste the title, the crash would happen upon clicking the text field box. Please find below for the screenshot when the error occurred. Any one experiencing the similar situation? Let me know if you need more information.

Image
Jon
Site Admin
Posts: 10064
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: Crash during autocomplete

Post by Jon »

Hard to image what that would be due to. All PDFs, or one in particular? And make sure you're not using the Adobe PDF Plugins -- see this FAQ.

https://www.sonnysoftware.com/faq/faq.h ... ems_dis101

Jon
Sonny Software
yijr
Posts: 2
Joined: Fri Sep 14, 2018 3:20 pm

Re: Crash during autocomplete

Post by yijr »

Thanks Jon, removing the Adobe plug-in resolved the problem. However, I didn't have this problem until now. Not sure why -- but thanks for your help!
Jon
Site Admin
Posts: 10064
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:

Re: Crash during autocomplete

Post by Jon »

Updates to Adobe apps can cause the installation of these plug-ins without your noticing it if you're not careful. It's even happened to me.

Jon
Sonny Software
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