New MacBook Pro and Scanning command missing

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jamiehatzis
Posts: 16
Joined: Fri Aug 10, 2018 7:14 pm

New MacBook Pro and Scanning command missing

Post by jamiehatzis » Sun Nov 17, 2019 12:14 am

Picked up a new MBP today and installed all software again. After installing Bookends, and MS Word, I noticed that the scan command in Word is not there. How do I scan my documents now? How do I get it to show again? I'm running Office for Mac 16.31.

Jon
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Re: New MacBook Pro and Scanning command missing

Post by Jon » Sun Nov 17, 2019 9:05 am

I don't know. Check to makes sure Bookends.dotm is checked in the Templates and Add-ins menu. You can see the add-ins and the files themselves in the Bookends Folder -> Scripts for MS Word and make sure they're in the right location.

Jon
Sonny Software

jamiehatzis
Posts: 16
Joined: Fri Aug 10, 2018 7:14 pm

Re: New MacBook Pro and Scanning command missing

Post by jamiehatzis » Sun Nov 24, 2019 9:34 pm

Thanks. Oddly, when I restarted Word again, it was there. Seems fine now.

Jon
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Location: Bethesda, MD
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Re: New MacBook Pro and Scanning command missing

Post by Jon » Mon Nov 25, 2019 8:10 am

Add-ins are recognized by Word when the app launches -- if it was running when Bookends installed the scripts they wouldn't show up until you relaunched Word.

Jon
Sonny Software

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