Detach PDF issue

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edwinc
Posts: 18
Joined: Tue Jun 26, 2018 12:12 am

Detach PDF issue

Post by edwinc »

I was cleaning up my library attachments these days and I ran into a strange situation. Whenever I select a reference, go to inspector and detach or delete the PDF, I get a message saying: Can't find file "3.66972E+09". I'm guessing it's some sort of file identifier. Even if I reattach a file or add something new, inspector keeps bringing up this "file".

Thanks for the great work on 13.4, BTW.
Last edited by edwinc on Tue Apr 14, 2020 9:32 am, edited 1 time in total.
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Jon
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Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: Detach PDF issue

Post by Jon »

Please download 13.4 again, this was fixed.

Jon
Sonny Software
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edwinc
Posts: 18
Joined: Tue Jun 26, 2018 12:12 am

Re: Detach PDF issue

Post by edwinc »

Great! Thanks!!
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bjornivarsson
Posts: 2
Joined: Mon May 04, 2020 12:54 pm

Re: Detach PDF issue

Post by bjornivarsson »

Hi,

I’m having this problem also. I’m using version 13.4.1. I tried reinstalling but the problem doesn’t seem to go away.

Best regards,
Björn
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Jon
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Posts: 10072
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: Detach PDF issue

Post by Jon »

Please contact tech support directly with screen snaps showing what you see.

And double check that you're using 13.4.1.

Jon
Sonny Software
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bjornivarsson
Posts: 2
Joined: Mon May 04, 2020 12:54 pm

Re: Detach PDF issue

Post by bjornivarsson »

I have now contacted tech support.

Best regards,
Björn
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