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Bookends asking for password
Posted: Tue Jun 02, 2020 8:28 am
by xoanohn
Hi,
Bookends has been asking for my computer password every time I log-in. But today, the password popup is blank. Restarted bookends - the same thing. Restarted the computer - the same thing.
I am on the latest Mac OS.
Help?
Re: Bookends asking for password
Posted: Tue Jun 02, 2020 10:39 am
by Serge
Please write to
support@referencesontap.com and we will send you a beta build with an option to open your Sign In Page in your default standalone browser instead of the internal web viewer.
Re: Bookends asking for password
Posted: Wed Jun 03, 2020 9:55 am
by xoanohn
I sent the email yesterday morning. Is there an ETA on the beta? It is unusable. I click cancel and it pops up again and won't go away.
Re: Bookends asking for password
Posted: Mon Aug 10, 2020 5:45 pm
by billclarke
I'm having a similar problem - I recently had to change my AppleID password and now Bookends repeatedly asks for it. When I enter it, I have to enter a code validating that its me ("my appleid is being used to sign in to a new device) and then a dialog opens asking me to Verify my email address "Your Apple ID email address must be verified before you can sign in. Verify the address below or choose a different address to use as your Apple ID." The dialog box is pre-filled with my correct email address and when I click "Continue" I get a message saying " You can only add the @mac.com address that is already on file in your account." - but that is the email address associated with my account.
Help!
Re: Bookends asking for password
Posted: Mon Aug 10, 2020 7:08 pm
by Jon
This is obviously a different issue than a blank screen, and you should have started a new thread.
There is an issue is an issue with Apple asking for a login with each launch. This FAQ may help.
https://www.sonnysoftware.com/faq/faq.h ... sked_to_re
If id doesn't, start a new thread with your issue.
Jon
Sonny Software
Re: Bookends asking for password
Posted: Mon Nov 16, 2020 12:46 pm
by samll
I'm having a similar problem - I recently had to change my AppleID password and now Bookends repeatedly asks for it. When I enter it, I have to enter a code validating that its me ("my appleid is being used to sign in to a new device) Loans at
directloantransfer and then a dialog opens asking me to Verify my email address "Your Apple ID email address must be verified before you can sign in. Verify the address below or choose a different address to use as your Apple ID." The dialog box is pre-filled with my correct email address and when I click "Continue" I get a message saying " You can only add the @mac.com address that is already on file in your account." - but that is the email address associated with my account.
Help!
you need to login to your apple account on the same machine and after that login to your book acc
it helped me, but still, strange?