Duplicate entries and missing refs when importing from watch folder

A place for users to ask each other questions, make suggestions, and discuss Bookends.
Post Reply
mwarner
Posts: 47
Joined: Tue May 18, 2010 12:16 pm

Duplicate entries and missing refs when importing from watch folder

Post by mwarner »

My common workflow is to grab PDF's from online journal databases via my university library connection while working in Web of Science. I then quickly import those PDF's into BookEnds by using a keyboard shortcut I created in Automator to send the files to my BookEnds watch folder. Two issues have come up over the past few days:

1) some of the files come into BookEnds as two separate refs. One of the entries will look incomplete and it won't have the attached PDF associated it with it, while the other one will be complete. I've just deleted these incomplete entries and moved on, but it started to happen quite a bit yesterday. I've upgraded to the most recent version of BookEnds today and noticed that this behavior has not come back.

2) some PDF's are getting to the iCloud drive like they should but there is no trace of the reference in the BookEnds database. -I'm using Bookends for iOS as well, so I set this up quite a while ago to sync to my iCloud drive.

I always jump into Bookends and then immediately sort by Date Added and then refresh the view, moving away from "All" to my Hits list and then back to All so the most current import should be sitting at the top of my list. I've double checked that I've not forgotten to clear some obscure search term in the find window etc. and still cannot see the new reference in the BookEnds database. I've confirmed this behavior is happening with the latest version.

Jon
Site Admin
Posts: 8672
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:

Re: Duplicate entries and missing refs when importing from watch folder

Post by Jon »

Have you Rebuilt the library?

Jon
Sonny Software

mwarner
Posts: 47
Joined: Tue May 18, 2010 12:16 pm

Re: Duplicate entries and missing refs when importing from watch folder

Post by mwarner »

Yep,
BookEnds froze hard upon the first attempt. I shut it all down, rebooted, and rebuilt. Still cannot find the missing ref that is sitting in iCloud Drive. Now, I've just realized that BookEnds added the PDF to the preceding reference before it instead of importing as a stand alone reference as it should have.

Jon
Site Admin
Posts: 8672
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:

Re: Duplicate entries and missing refs when importing from watch folder

Post by Jon »

That indicates that there was probably something wrong with the library (always think of that first when something that was working all of a sudden misbehaves).

I'd do a Repair on the library now, too.

If the problem comes back please contact tech support with the steps to reproduce. It has to be reproducible every time if I'm to be able to figure out the issue.

Jon
Sonny Software

mwarner
Posts: 47
Joined: Tue May 18, 2010 12:16 pm

Re: Duplicate entries and missing refs when importing from watch folder

Post by mwarner »

Thanks,
Reaching out to tech support now, as I can't make it stop and can repeat the problem.

Post Reply