Annotations not syncing

A place for users to ask each other questions, make suggestions, and discuss Bookends.
Post Reply
Terjea
Posts: 7
Joined: Wed Aug 03, 2022 8:09 am

Annotations not syncing

Post by Terjea »

Hi,

I’m using cloud sync. When I add notes to the pdf they are not syncing, although the note stream does sync if I add the note to the stream when in the iOS app.
Serge
Posts: 339
Joined: Sat Oct 22, 2011 1:09 pm

Re: Annotations not syncing

Post by Serge »

This means that the PDF file itself wasn't synced. Are you using Cloud or Wi-Fi sync method? If Cloud Sync please find your PDF file in the Bookends iCloud folder in Files.app on iOS, do you see your annotations there?
Terjea
Posts: 7
Joined: Wed Aug 03, 2022 8:09 am

Re: Annotations not syncing

Post by Terjea »

Thanks, I figured out that I need to change the folder for the attachments to iCloud if I use cloud sync. I think it's fine now.
Post Reply