Cloud Sync error

A place to discuss Bookends for iPad, iPhone, and iPod touch.
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swmartin1960
Posts: 16
Joined: Wed Apr 09, 2014 3:59 pm

Cloud Sync error

Post by swmartin1960 »

I'm trying to sync BE4iOS to the cloud and am getting the following error message:
Your request contains 474 items which is more than the maximum number of items in a single request (400).

What am I doing wrong?

I have the latest iOS (with both upgrades) and Mac versions.

Dr. Stephen W. Martin
Associate Professor of Theology
The King's University
9125-50 St
Edmonton AB T6B 2H3 CANADA

(780) 465-3500 x8046
stephen.martin@kingsu.ca
Serge
Posts: 339
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge »

Do you see this error in Bookends for iOS or Bookends for Mac?
Please send a screenshot of this error message and your Bookends library to bookendsontap@sonnysoftware.com
jun
Posts: 2
Joined: Thu Jun 22, 2017 3:27 am

Re: Cloud Sync error

Post by jun »

I'm suffering the same sync error "Your request contains 924 items which is more than the maximum number of items in a single request (400)" in Bookends on my iPad pro.
Is there some solution?

Jun
Serge
Posts: 339
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge »

Please try to resync your iOS library:
1. Tap on the gear icon -> “Unlink this library from cloud…"
2. Sync with cloud.
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jun
Posts: 2
Joined: Thu Jun 22, 2017 3:27 am

Re: Cloud Sync error

Post by jun »

Thank you!
The error vanished and sync started!
GJPhD
Posts: 41
Joined: Fri Mar 10, 2017 10:30 am

Re: Cloud Sync error

Post by GJPhD »

I have been stuck on an iCloud 503 error for iOS Bookends AND an 'CKErrorDomain error 7', resulting in non syncing for the iOS devices I have.

No problem with desktop Bookends though.The unlinking-resyncing does not help, nor does a reinstall of iOS Bookends.

My guess is that this is an iCloud error?
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Serge
Posts: 339
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge »

If it's an issue with iCloud servers you should try to sync again later.
Also please try to "Reset Network Settings" as suggested here.
swmartin1960
Posts: 16
Joined: Wed Apr 09, 2014 3:59 pm

Re: Cloud Sync error

Post by swmartin1960 »

I'm still having this problem...
Serge
Posts: 339
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge »

Maybe you should try to reinstall your iOS, or wait for iOS 11. I think something is wrong on iOS level.
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