Cloud Sync error

A place to discuss Bookends for iPad, iPhone, and iPod touch.
Post Reply
swmartin1960
Posts: 13
Joined: Wed Apr 09, 2014 3:59 pm

Cloud Sync error

Post by swmartin1960 » Wed Mar 01, 2017 4:58 pm

I'm trying to sync BE4iOS to the cloud and am getting the following error message:
Your request contains 474 items which is more than the maximum number of items in a single request (400).

What am I doing wrong?

I have the latest iOS (with both upgrades) and Mac versions.

Dr. Stephen W. Martin
Associate Professor of Theology
The King's University
9125-50 St
Edmonton AB T6B 2H3 CANADA

(780) 465-3500 x8046
stephen.martin@kingsu.ca

Serge
Posts: 148
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge » Thu Mar 02, 2017 7:55 am

Do you see this error in Bookends for iOS or Bookends for Mac?
Please send a screenshot of this error message and your Bookends library to bookendsontap@sonnysoftware.com

jun
Posts: 2
Joined: Thu Jun 22, 2017 3:27 am

Re: Cloud Sync error

Post by jun » Wed Jul 19, 2017 8:55 pm

I'm suffering the same sync error "Your request contains 924 items which is more than the maximum number of items in a single request (400)" in Bookends on my iPad pro.
Is there some solution?

Jun

Serge
Posts: 148
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge » Thu Jul 20, 2017 6:16 am

Please try to resync your iOS library:
1. Tap on the gear icon -> “Unlink this library from cloud…"
2. Sync with cloud.
BOTSyncSettings.png
BOTSyncSettings.png (15.74 KiB) Viewed 1839 times

jun
Posts: 2
Joined: Thu Jun 22, 2017 3:27 am

Re: Cloud Sync error

Post by jun » Thu Jul 20, 2017 10:51 pm

Thank you!
The error vanished and sync started!

GJPhD
Posts: 9
Joined: Fri Mar 10, 2017 10:30 am

Re: Cloud Sync error

Post by GJPhD » Sun Jul 23, 2017 3:52 am

I have been stuck on an iCloud 503 error for iOS Bookends AND an 'CKErrorDomain error 7', resulting in non syncing for the iOS devices I have.

No problem with desktop Bookends though.The unlinking-resyncing does not help, nor does a reinstall of iOS Bookends.

My guess is that this is an iCloud error?
Attachments
FullSizeRender.jpg
FullSizeRender.jpg (101.41 KiB) Viewed 1807 times

Serge
Posts: 148
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge » Sun Jul 23, 2017 4:02 pm

If it's an issue with iCloud servers you should try to sync again later.
Also please try to "Reset Network Settings" as suggested here.

swmartin1960
Posts: 13
Joined: Wed Apr 09, 2014 3:59 pm

Re: Cloud Sync error

Post by swmartin1960 » Thu Aug 17, 2017 4:04 pm

I'm still having this problem...

Serge
Posts: 148
Joined: Sat Oct 22, 2011 1:09 pm

Re: Cloud Sync error

Post by Serge » Fri Aug 18, 2017 12:52 am

Maybe you should try to reinstall your iOS, or wait for iOS 11. I think something is wrong on iOS level.

Post Reply