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library size limit?

Posted: Mon Aug 26, 2019 4:38 am
by jdevos
Hello,
I have my Bookends library on Mac, and want to sync it on the iOS app. However, all trials failed and my library on my iPad is empty.
I read that 'Currently, Bookends for iOS will download files from iCloud Drive -> Bookends folder if they are 50 MB or smaller.'. My library size is 133 Mo (it has more than 18 000 pdf indexed) : may this file size explain why the iOS app can't see the content of my library?
John

Re: library size limit?

Posted: Mon Aug 26, 2019 11:44 am
by Serge
Have you done all the steps from our Cloud Sync tutorial:
https://www.sonnysoftware.com/bookendsontap/cloudsync/

Please download your library from the cloud on Mac just to see if there are any references there.
Bookends -> File Menu -> New Library -> Download From Cloud -> Choose your cloud library -> Save

If it's empty please send me your library to support@referencesontap.com.