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iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Tue Sep 24, 2019 5:53 pm
by doclrb
:(

So, I just downloaded iPad OS 13.1 and Bookends continues to be missing from the sharesheet. Interestingly, the sharesheet for IOS 13 contains 'Copy to Bookends' .

Has anyone been successful with workarounds?

Serge, pls explore this issue now that the production software has been released.

TY

doclrb

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Thu Sep 26, 2019 2:20 am
by Serge
Can it be a local problem on your iPad? We just successfully sent a pdf from Safari to Bookends. Please try to backup your iPad and restore it to factory settings.

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Thu Sep 26, 2019 6:13 am
by doclrb
Hi. Question pls. Are you saying that ‘Copy to Bookends’ was visible on the Sharesheet?

TY

doclrb

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Thu Sep 26, 2019 7:22 am
by Jon
Yes, it was visible and the PDF was successfully sent to Bookends where it was imported to a new reference.

Jon
Sonny Software

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Thu Sep 26, 2019 7:37 am
by doclrb
TY. Great news.

doclrb

Update on Sharesheet

Posted: Thu Sep 26, 2019 10:35 am
by doclrb
Serge,

Given your recent message I upgraded my 'everyday' working iPad (11.9" Pro, 3G). Yes, 'Copy to Bookends' is present and functioning. As to iPad M5, will ultimately backup and reinstall, but only when I have enough time to attend to the various chores associated with restoration. But I will update you.

TY for your response to my messages.

Bookends is my 'Go-To App' and an important part of my workflow.

Best,

Les :D

doclrb

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Thu Sep 26, 2019 3:00 pm
by fmeres
I’m having the same issue on the iPhone running 13.1. Can’t find “copy to bookends” anywhere.

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Thu Sep 26, 2019 5:10 pm
by doclrb
Did you have the Beta previously installed on your phone?

doclrb

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Thu Sep 26, 2019 6:48 pm
by fmeres
I’ve only installed versions directly from the public app store - so I don’t think so.
I reinstalled the app now hoping it would fix it but unfortunately it didn’t :(

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Fri Sep 27, 2019 6:53 am
by Serge
There is a More button after all suggested apps, please look maybe Bookends should be enabled there.

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Fri Sep 27, 2019 7:40 am
by fmeres
I’ve looked, it’s not there unfortunately. I also looked under Actions and it’s not there either.

It seems to be an issue on the iPhone OS only since I just checked on my iPad - also updated to the last version of the OS - and Copy to Bookends is there!

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Fri Sep 27, 2019 8:56 am
by doclrb
There must be something else occurring. I had no issue with my iPhone, updating directly without having run the beta.

I also had no problem with my iPad Pro, also an update without having run the beta.

But, I did run the Beta on an iPad Mini 5 that lacked the copy to Bookends, per web wisdom, deleted the beta profile and upgraded and the sharesheet still lacks the copy to Bookends icon

I attempted a workaround in shortcuts and received an error message that either Bookends is not installed or was unable to open the .....pdf. I had posted that screenshot.


doclrb

Re: iPadOS 13.1 Copy to Bookends Missing on Sharesheet

Posted: Fri Sep 27, 2019 10:58 am
by fmeres
doclrb wrote: Thu Sep 26, 2019 5:10 pm Did you have the Beta previously installed on your phone?

doclrb
I just realized what beta you were referring to. I thought you were asking if I had installed a beta of the Bookends app. No I didn't install a beta of the iOS before.