Page 1 of 1

Wi-Fi Sync deletes Folders and Groups

Posted: Thu Oct 24, 2019 7:39 am
by kgrace
I accidentally deleted my backup of Bookends library when changing my home file.
Luckily, I still had a copy on my iPad.
When I synced them, all of the entries, attachments, and notes were synced, but it deleted all of my groups and folders.

I managed to make some groups again, 2 weeks ago, and they were on my iPad. However, when I tried to open my library on the computer today, it created a new blank library. I closed this and looked elsewhere for my library file and opened it, but it wouldn't sync. When I finally convinced it to sync, it again deleted all of my groups.

Re: Wi-Fi Sync deletes Folders and Groups

Posted: Thu Oct 24, 2019 3:08 pm
by Serge
We will see if it can be improved in future versions, but currently Wi-Fi sync works this way, taking the groups structure from Mac as a primary source. Do you have backups from your iPad. If you can restore to the version where all groups are visible on iOS please write to support@referencesontap.com and I will look if we can get your groups structure to Mac.