hard reset iPad. can't restore purchase

A place to discuss Bookends for iPad, iPhone, and iPod touch.
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nnettsplace
Posts: 6
Joined: Fri Dec 28, 2018 5:29 pm

hard reset iPad. can't restore purchase

Post by nnettsplace »

Bookends can't find iTunes to restore my purchase. It says "Restore failed Cannot connect to iTunes Store"

I literally just downloaded the app from the store. Running iOS 13.5.1

Any suggestions?

Serge
Posts: 276
Joined: Sat Oct 22, 2011 1:09 pm

Re: hard reset iPad. can't restore purchase

Post by Serge »

Please try some of suggestions about "Restore failed Cannot connect to iTunes Store" problem from google. Bookends just sends a request to iOS to restore purchases, so it's a problem on iOS level.

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