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hard reset iPad. can't restore purchase

Posted: Fri Jul 10, 2020 5:54 pm
by nnettsplace
Bookends can't find iTunes to restore my purchase. It says "Restore failed Cannot connect to iTunes Store"

I literally just downloaded the app from the store. Running iOS 13.5.1

Any suggestions?

Re: hard reset iPad. can't restore purchase

Posted: Sat Jul 11, 2020 11:31 am
by Serge
Please try some of suggestions about "Restore failed Cannot connect to iTunes Store" problem from google. Bookends just sends a request to iOS to restore purchases, so it's a problem on iOS level.