Bug? Can't import PDF

[kga1978]

Hi,

After upgrading to 11.1.3 I have noticed that I can't perform the following operation:

Download a .pdf article and drag it onto the Bookends library; check 'Move to attachment folder', check ' Rename: Generate from reference'; check 'Import reference from internet and then attach'.

Usually BE would create a new reference and then attach the rename .pdf file. Now, however, BE will just attach (and wrongly rename) the .pdf to my latest reference.

I have verified my database and everything is functioning. Any idea what is going on?

[Jon]

Please rebuild the database anyway. If it's still not working properly, contact tech support.

Jon
Sonny Software

[kga1978]

Alright, that seemed to solve the problem.

Thanks - now, looking forward to that iPad version! ;0).

[Jon]

Thanks - now, looking forward to that iPad version! ;0).

We are, too. :-)

Jon
Sonny Software

[thegna]

I have a similar problem, but it only seems to affect pdfs with references URLs in the "Attach to Imported Reference" window. After I click ok (to import reference from the internet), I get the following message:
Error: msg:XML parser error 4: not well-formed (invalid token)
This does not seem to affect pdfs that lack reference URLs. I have tried reinstalling bookends, as well as verifying all of my databases (rebuilding/repairing where necessary). Has anyone else had this happen to them?
-Tom

[Jon]

Please contact tech support for help (and include the pdf).

Jon
Sonny Software