Repeated citation option doesn't work properly

A place for users to ask each other questions, make suggestions, and discuss Bookends.
Post Reply
Bjoern
Posts: 7
Joined: Wed Feb 02, 2011 6:32 pm

Repeated citation option doesn't work properly

Post by Bjoern »

Hello!

I've a problem and hope someone can help me!
It is really important.

About 3 months ago or so i had a problem with "Citation Options". When a citation was used again with the format DIN 1505 the text entered in the field "For repeated citations use" was not shown in mellel instead it was shown normally (again).

It after i contacted the support it turned out that it was a bug.
And now i have a similar problem.

Every time i repeat a citation i did not get my defined text as entered in the text field next to "For repeated citations use". Instead i get just a 'Space'.

I use modified format but i know for sure that some days ago it worked just fine.
Can somebody please help me?!

Look at the attachments for some screenshots from the settings of the Formats Manager and the result in mellel.

Thanks!

John
Attachments
Result as shown in Mellel
Result as shown in Mellel
Mellel Bsp.PNG (33.56 KiB) Viewed 2629 times
Setting 2
Setting 2
Zitat 2.PNG (202.69 KiB) Viewed 2629 times
Setting 1
Setting 1
Format.PNG (203.95 KiB) Viewed 2629 times
Bjoern
Posts: 7
Joined: Wed Feb 02, 2011 6:32 pm

Re: Repeated citation option doesn't work properly

Post by Bjoern »

I just recognize that when i uncheck the option "For repeated citations use" repeated citations are shown normally. (See screenshots)
But that's not what i want!

Looks like a bug again.

Anyway- someone got a solution for me?
Attachments
2.PNG
2.PNG (25.21 KiB) Viewed 2626 times
1.PNG
1.PNG (206.11 KiB) Viewed 2626 times
Jon
Site Admin
Posts: 10296
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:

Re: Repeated citation option doesn't work properly

Post by Jon »

Please download Bookends 11.1.4 again. This sounds like a problem that was fixed. And follow up with tech support, not the forum, please. The forum is not intended for tech support:

viewtopic.php?f=2&t=2038

Jon
Sonny Software
Bjoern
Posts: 7
Joined: Wed Feb 02, 2011 6:32 pm

Re: Repeated citation option doesn't work properly

Post by Bjoern »

Jon wrote:Please download Bookends 11.1.4 again. This sounds like a problem that was fixed. And follow up with tech support, not the forum, please. The forum is not intended for tech support:

viewtopic.php?f=2&t=2038

Jon
Sonny Software

Sorry, i didn't know that!
I'll consider it with further issues.

John
Post Reply