can't launch Bookends 8

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rickl
Posts: 182
Joined: Thu Sep 16, 2004 4:47 am
Location: Japan

can't launch Bookends 8

Post by rickl »

Does anyone know what this means when attempting to launch Bookends 8?

Thanks,
Rick

The application "(null)" could not be launched because of a shared library error: "!<main><main><BookendsCarbonLib><>"
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Jon
Site Admin
Posts: 10072
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Post by Jon »

Hi ricki,

Sounds like either BookendsCarbonLib is not in the same folder as Bookends or its permissions have been changed. If neither of these is the cause, please contact me directly and we'll work through it.

Jon
Sonny Software
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rickl
Posts: 182
Joined: Thu Sep 16, 2004 4:47 am
Location: Japan

Launching problems

Post by rickl »

A quick update on this problem, which Jon solved for me offlist:
Jon suggested it was a preferences problem. Because using Disk Utility to repair preferences didn't work, I deleted the Bookends 8 folder and some old Bookends 7 files that were hanging around, and then created a new user. Using the new user to download and install the software solved the problem.

Rick
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Jon
Site Admin
Posts: 10072
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:
Contact Jon

Post by Jon »

Hi ricki,

A slight correction: not a preferences problem, but a permissions problem.

Jon
Sonny Software
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rickl
Posts: 182
Joined: Thu Sep 16, 2004 4:47 am
Location: Japan

Launching Bookends 8

Post by rickl »

Woops! My update wasn't as helpful as I intended!
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