Bookends occasionally crashes when I work with smart groups

A place for users to ask each other questions, make suggestions, and discuss Bookends.
Post Reply
Reinhard
Posts: 61
Joined: Sat Feb 13, 2016 6:58 pm

Bookends occasionally crashes when I work with smart groups

Post by Reinhard »

Bookends occasionally crashes when I work with many smart groups.
I have to restart it and select the standard library again.
Flatten and indexing do not help. No errors are found in the database.

Is this problem known?

Thanks
Jon
Site Admin
Posts: 10292
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:

Re: Bookends occasionally crashes when I work with smart groups

Post by Jon »

This is a tech support issue, not a forum discussion. Please contact support for followup (support@sonnysoftware.com).

Jon
Sonny Software
Reinhard
Posts: 61
Joined: Sat Feb 13, 2016 6:58 pm

Re: Bookends occasionally crashes when I work with smart groups

Post by Reinhard »

Just to let you know:
It seems to be a compatibility issue (unicode) caused by directly importing a library from Endnote.

Thanks for the support, Jon!
Post Reply