Can't sync attachments with IOS app

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filhgd
Posts: 1
Joined: Mon Sep 03, 2018 8:47 am

Can't sync attachments with IOS app

Post by filhgd »

Hi everyone,

I'm having a problem with syncing my PDF attachments with the IOS app. I'm using the latest versions of bookends at the moment.
The attachment is successfully transferred into bookends (drag and drop) on my mac and I can open it trough bookends. However when i try to open the attachment on the IOS app (using cloud sync) it won't work and won't show either.

What am I doing wrong?

Kind regards,
Filip
Serge
Posts: 347
Joined: Sat Oct 22, 2011 1:09 pm

Re: Can't sync attachments with IOS app

Post by Serge »

You should manually move all your attachments on Mac from your current location to the “Bookends folder with icon” on the iCloud Drive. Please see the user guide for how sync works:
https://www.sonnysoftware.com/bookendsontap/cloudsync/
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