Can't copy text from PDF in Bookends and notes generated are blank

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nickharambee
Posts: 20
Joined: Wed Feb 27, 2019 11:48 am

Can't copy text from PDF in Bookends and notes generated are blank

Post by nickharambee »

Generally all works well in Bookends with highlighting and making Bookends notes from PDFs, but I now have a PDF that displays fine in Bookends, but from which I can't copy text. Similarly there is no text when I try to create Bookends notes from sections of text in the PDF (the notes generated are blank). When I open the same PDF in Preview all works fine - i.e. I can copy text no problem.

I'd be grateful for some help in getting this fixed.

Thanks,

Nick
Jon
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Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: Can't copy text from PDF in Bookends and notes generated are blank

Post by Jon »

I doubt I can do anything about it, but you can send me the PDF.

Jon
Sonny Software
nickharambee
Posts: 20
Joined: Wed Feb 27, 2019 11:48 am

Re: Can't copy text from PDF in Bookends and notes generated are blank

Post by nickharambee »

Sure. How should I send it to you?
Jon
Site Admin
Posts: 10048
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:

Re: Can't copy text from PDF in Bookends and notes generated are blank

Post by Jon »

Attached to an email to support@sonnysoftware.com

Jon
Sonny Software
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