Bookends Stopped Working When I "Scan Document"

A place for users to ask each other questions, make suggestions, and discuss Bookends.
Post Reply
michaelAF
Posts: 14
Joined: Sun Feb 19, 2023 3:06 pm

Bookends Stopped Working When I "Scan Document"

Post by michaelAF »

Hello,

I've been using Bookends for a while now with no issues. However, this evening when I tried to "scan document" in Microsoft Word, Bookends freezes. No references are scanned/added.

I have a big paper due in 2 hours, so if anyone is having a late night and has a clue about this, I'd love some assistance.

Thanks!

**UPDATE** I rebooted my system and things are working fine!
kgrace
Posts: 3
Joined: Thu Sep 26, 2019 11:28 am

Re: Bookends Stopped Working When I "Scan Documen

Post by kgrace »

Same issue, but not resolved by rebooting.
Jon
Site Admin
Posts: 10048
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
Contact:

Re: Bookends Stopped Working When I "Scan Document"

Post by Jon »

Please try Rebuilding your library and scanning again.

Jon
Sonny Software
Post Reply