Startup, Spinnig Pizza

A place for users to ask each other questions, make suggestions, and discuss Bookends.
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mcmax
Posts: 3
Joined: Wed Mar 21, 2007 10:08 am

Startup, Spinnig Pizza

Post by mcmax »

I upgraded yesterday to the new 9.2 release. Just bought the program, version 9.1, last week, and have been happily working along. After installing 9.2, the program won't start. I've tried many times, have restarted the computer, re-downloaded and reinstalled 9.2. All to no avail. Typically, the program acts like it's starting, the menus appear, but no database opens, and the system reports the application as "not responding."

I have also tried opening a database directly, rather than clicking on the Bookends icon. No go.

I've been very pleased with this program so far, but this morning it's preventing me getting my work done. Can anyone help?

thanks!
mcmax
Posts: 3
Joined: Wed Mar 21, 2007 10:08 am

One more thing

Post by mcmax »

Just to complete the information on the difficulty: If I try to open one of the "turorial" files included with Bookends, I get this message:

"Database Engine Error: -61"

mcmax
Jon
Site Admin
Posts: 10291
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Post by Jon »

That usually means the preferences file is use. Are you trying to run two copies of Bookends (9.1. and 9.2) simultaneously? You can't. Make sure that's not the problem.

If it's not, the other suggestion is to remove Bookends 9 Preferences and relaunch.

Jon
Sonny Software
mcmax
Posts: 3
Joined: Wed Mar 21, 2007 10:08 am

problem solved

Post by mcmax »

Thanks a million. I threw away the preferences file, reinstalled everything, and it seems to run just fine. Great program!
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