Crash

frvs · Post by **frvs** » Mon Jan 21, 2008 5:45 am

Whenever I select Extras/Term Lists/Journals, Bookends (10.1.2) crashes instantly. I have repaired and rebuilt the database, but the problem persists. Anyone else seeing this behavior?

Post by **Jon** » Mon Jan 21, 2008 8:09 am

Crashes are tech support issues, so you should contact me directly for help.

Try rebuilding your Term Lists (open a Term List and press Delete). If the problem persists, zip and send me your database and I'll take a look (support@sonnysoftware.com).

Jon
Sonny Software

frvs · Post by **frvs** » Mon Jan 21, 2008 9:02 am

Jon, after following your instructions the problem persisted. But in restarting BE I received notice of the upgrade, which I downloaded. On repeating the procedure on BE 10.1.3, the problem had vanished. So, whether from repeated rebuilding of term lists, some tweak in the new version of BE, or both, I'm happy to say all is well again. Thanks.

Post by **Jon** » Mon Jan 21, 2008 9:35 am

Good, I'm glad to hear that. Thanks for the followup.

Jon
Sonny Software