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Re: PDF annotations and notes not showing up in Note stream

Posted: Fri Apr 18, 2025 6:32 pm
by c.callicott
Jon, I'm still having trouble with highlights not showing up in the note stream. I've checked and unchecked and rechecked the selection in settings, I've quit and restarted bookends, I've updated Bookends, I've restarted my computer, nothing is working. This is a document from a modern journal that was created as PDF (i.e. not a poorly-scanned document). I annotated it using the Bookends native PDF viewer. If I was able to get this to work before (as evidenced by my previous post) the annotations in that earlier document aren't showing up either. The only notes I'm seeing in the Notes Stream are the ones I've entered manually into the Notes pane of the viewing window.

Re: PDF annotations and notes not showing up in Note stream

Posted: Sat Apr 19, 2025 8:23 am
by Jon
Are they visible in Preview? Posting here isn't going to help, you have to submit a PDF with this issue to support@sonnysoftware.com.

Jon
Sonny Software

Re: PDF annotations and notes not showing up in Note stream

Posted: Thu Apr 24, 2025 3:33 pm
by c.callicott
Yes, they show up in Preview. I'll submit an email.