Sonny Software

I am experiencing a couple of, possibly, related problems after migrating my DB from BE 9.1 running on a PPC-Mac under 10.3.9 to an Intel-Mac running 10.4.8.

Migration took place by:
a) installing a fresh copy of BE 9.1 to the new machine
b) copying databases, Backup files and preference list from old to new machine.

On the old machine everything runs smoothly; database backed up and verified automatically everyday. After moving to the new machine, however, two problems occurr:

1) some letters in German with diacritic signs appear as question marks in diamond-shaped black frames, or such a sign is placed next to these letters

2) After confirming the Back-up prompt, BE reports that the DB has some problems and should be rebuilt. Rebuilding does not solve the problem with the diacritic signs, though, and it strips all groups from the database, although it shouldn't really, according to the User Guide.

I checked preferences on both machines and font-settings, storage-encoding (UTF-16) etc. are identical in both set-ups.

How could this problem be remedied, preferably, without losing my groups, which it would take quite some work to reconstruct?

First, rebuild the database on the PPC, then move it over.

Second, don't migrate Bookends 9 Preferences. Let Bookends recreate it on your new Mac.

Third, this is a tech support issue, not a forum discussion, so contact me directly for further support.

Jon
Sonny Software

Jon, thanks for the help. Rebuilding the database on the old PPC machine, even if BE did not report any problems with it before migrating, solved the problem of the datbase being reported as defective on the new machine. The problem with the diacritic characters remained unsolvable, though.

Hi Jon,

I haven't bought yet, am planning on doing so soon. However, I just noticed this - does what you're saying mean that Bookends is incompatible with Portable Home Directories if people are using both x86 and PPC machines?

Hi,

No, this was another issue concerning upgrading and older database to the newer version.

I don't think there would be any problem with Portable Home Directories, but I must admit that's something I don't use, so have no personal experience with.

If you do, please try it with the demo -- there is no functional difference between the demo and the unlocked version, except for the reference limit.

I don't think you will, but if you find any problems, please report them to me.

Jon
Sonny Software

I don't have such a set-up at the moment, but when I've got a new machine I'll give it a go.