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startup problem

Posted: Sun Feb 25, 2007 10:04 am
by europaeer
i can not even start bookends! (i am ok!); the application never starts when doubleclicking the application-icon
thanx

Bookends.crash.log says:

**********

Host Name: stephan-powerbook-g4-15
Date/Time: 2007-02-25 14:18:32.750 +0100
OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: Bookends
Path: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Parent: WindowServer [62]

Version: 9.1 (9.0.9)

PID: 221
Thread: Unknown

Link (dyld) error:

Library not loaded: /System/Library/Frameworks/Carbon.Framework/Carbon
Referenced from: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Reason: image not found
**********

Host Name: stephan-powerbook-g4-15
Date/Time: 2007-02-25 14:18:39.008 +0100
OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: Bookends
Path: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Parent: WindowServer [62]

Version: 9.1 (9.0.9)

PID: 224
Thread: Unknown

Link (dyld) error:

Library not loaded: /System/Library/Frameworks/Carbon.Framework/Carbon
Referenced from: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Reason: image not found
**********

Host Name: stephan-powerbook-g4-15
Date/Time: 2007-02-25 14:20:00.571 +0100
OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: Bookends
Path: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Parent: WindowServer [62]

Version: 9.1 (9.0.9)

PID: 232
Thread: Unknown

Link (dyld) error:

Library not loaded: /System/Library/Frameworks/Carbon.Framework/Carbon
Referenced from: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Reason: image not found
**********

Host Name: stephan-powerbook-g4-15
Date/Time: 2007-02-25 14:50:52.763 +0100
OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: Bookends
Path: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Parent: WindowServer [53]

Version: 9.1 (9.0.9)

PID: 249
Thread: Unknown

Link (dyld) error:

Library not loaded: /System/Library/Frameworks/Carbon.Framework/Carbon
Referenced from: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Reason: image not found
**********

Host Name: stephan-powerbook-g4-15
Date/Time: 2007-02-25 14:51:04.082 +0100
OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: Bookends
Path: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Parent: WindowServer [53]

Version: 9.1 (9.0.9)

PID: 252
Thread: Unknown

Link (dyld) error:

Library not loaded: /System/Library/Frameworks/Carbon.Framework/Carbon
Referenced from: /Applications/Bookends Folder/Bookends.app/Contents/MacOS/Bookends
Reason: image not found
:?:

Posted: Sun Feb 25, 2007 10:22 am
by Jon
I found one report on the Internet that claimed this occurs in Mac OS X (Tiger) because library calls are now case-sensitive (e.g. Carbon.framework is not the same as Carbon.Framework).

That doesn't account, of course, for the fact that the vast majority of users don't have this problem (this is the second report I've had).

Nevertheless, I have made sure that all calls are in case agreement. So please download the next Bookends update when it's available, and let us know if it launches for you or not.

Jon
Sonny Software

thanx

Posted: Sun Feb 25, 2007 10:42 am
by europaeer
but i would need an application like this right now - i am very sorry about the fact, bookends cant be used by now, because i do not really like endnote!

Posted: Sun Feb 25, 2007 10:45 am
by Jon
The next update is in beta testing right now, so you won't have long to wait.

If you have access to another Mac, BTW, it will almost certainly run on that (again, I don't know why your particular Mac has this problem).

Jon
Sonny Software

Posted: Sun Feb 25, 2007 11:00 am
by europaeer
thanx again!
may i try the beta?

Posted: Sun Feb 25, 2007 11:05 am
by Jon
We are participating in a beta program with Mellel. If you use Mellel, you can contact RedleX and see if you can sign up for that (I don't know if they are fully subscribed or not).

Jon
Sonny Software

Posted: Wed Mar 14, 2007 3:27 am
by europaeer
do you already know, when the update will be provided?

thanx
stephan

Posted: Wed Mar 14, 2007 7:46 am
by Jon
Without giving an exact day, I can say it's it's getting pretty close (probably within a week).

Jon
Sonny Software

V 9.2

Posted: Mon Mar 19, 2007 7:05 pm
by europaeer
Runtime Error 4: Failed Assertion

Location: /Volumes/RBUS/Common/plugin.cpp:
7078
Failure Condition: pluginEntryTable.GetEntry
(entrypointName, out)
Failure Message: cant't find plugin method
Valentina.DebugLevel( Assigns inLevel as integer)

<Continue>

...
Valentina.EscapeString( inStr as string, infoRegEx
as Boolean = false) Ad String

<Continue>

...
Valentina.getDatabaseVersion( inVdbFile as
FolderItem) as Integer

<Continue>

...
Valentina.GetSchemaVersion( inVDbFile as
FolderItem) as Integer

<Continue>

...
Valentina.Init( CacheSize as integer, in MacSN as
string = '''', inWinSN as string = '''', inUnixSN as
string = '''' )

Posted: Mon Mar 19, 2007 7:12 pm
by Jon
Sorry, doesn't ring any bells. I've had no other reports of this problem, so there's not much to go on. Obviously there is some problem on you system loading the Valentina database engine.

Jon
Sonny Software

Posted: Mon Mar 19, 2007 7:26 pm
by europaeer
thank you!

valentia is part of bookends, isn't it?

stephan

Posted: Mon Mar 19, 2007 7:29 pm
by Jon
Valentina is a third party application, but yes, it is the database engine that Bookends uses.

Jon
Sonny Software