Sonny Software

I'm not an adept of citation scanning, but need to use it for the first time. To test, I inserted a temporary citation in a footnote in a MS Word document, and hit scan. It seemed to work OK, but when I chose "unscan" (I had the option for preserving hidden information checked), the entire document converted to a long list of footnotes, each of which was numbered 1!

I figured that this could be due to document corruption, except that I then copied the entire document except for the last paragraph mark to a blank document, saved it, scanned, and unscanned, and the same thing happened!

Has anyone else seen this?

Follow-up: it turns out that the original document had a bookmark link in one footnote (actually, from one footnote to another). Unscanning somehow corrupted that link and then the entire document; removing the bookmark link allows the unscanning feature to work. I didn't encounter this problem while using EndNote's Cite While You Write Feature.

Follow-up again: I'm continuing to have this problem. I've even copied just a couple of paragraphs into a new text document window, and I can get the Bookends plug-in to corrupt the document about 50% of the time. I have in-text citations primarily.

Has anyone else had this problem? My impression is that most people on this forum use Mellel or other word processors.

I would think this is because Word has a nasty way of using the same temporary text delimiters for every kind of dynamic content, including citations and bookmarks. Something may have gotten out of hand if Bookends interprets the bookmark as a citation.