Page 1 of 1

BUG "Search Error: -39" with bookends 10.2

Posted: Mon May 26, 2008 3:58 am
by jeremie
Hello,

my database , and also the backup seems to be bugged...
The only message I got when opening the database is a pop up window with the message :

Code: Select all

Search Error: -39
which is quite not clear for me...
I can see the groups on the left sidebar, but I got the same message when I try to open on (clicking on it)

I REALLY NEED TO RETRIEVE MY DATABASE, do you have an idea ?

thanks a lot

Jérémie

Re: BUG "Search Error: -39" with bookends 10.2

Posted: Mon May 26, 2008 4:21 am
by Gerben
Did you try repairing or rebuilding the db or backup?

Gerben

Re: BUG "Search Error: -39" with bookends 10.2

Posted: Mon May 26, 2008 5:38 am
by nicka
do you have an idea ?
Contact Jon directly for technical support: <http://www.sonnysoftware.com/support.html>

He'll probably be along in a minute anyway, though.

Re: BUG "Search Error: -39" with bookends 10.2

Posted: Mon May 26, 2008 7:19 am
by Jon
Hi,

Well, perhaps more than a minute... :-)

Please Rebuild (and then Repair if that doesn't work) the database.

Jon
Sonny Software

Re: BUG "Search Error: -39" with bookends 10.2

Posted: Mon May 26, 2008 9:53 am
by jeremie
Many thanks john... I didn't see that option...
actually I used "database maintenance -> Rebuild database (Keep User settings)",
and it works fine with all the groups !

jeremie

less than five seconds ;-)