Sonny Software

Hi Jon,

when I use an online search e.g., Google Scholar and got a link to ACM, the upper part of the browser window is always cut off where the login is to ACM. Because of this behaviour, I can not retrieve an article in bookends from ACM where I am a member. Am I doing anything wrong with in my settings?

cheers,
George

If you'll give me an example search I can see if that's reproducible. Just going to the ACM home page in Bookends Browser works for me. Are you sure you don't have Adobe pdf plugin installed? That interferes with Bookends. Please see the FAQ about the problem and solution, and if you do have it installed see if disabling it fixes your problem. If it doesn't, please follow this up off-forum with tech support (support@sonnysoftware.com).

Jon
Sonny Software

Hi Jon,

thank you very much for your quick response. Yes, I have deactived the Acrobat plugin. I am herewith attaching a screenshot of how it looks like on my screen.

Regards,
George

As I wrote above, please follow up via tech support.

Jon
Sonny Software