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Acrobat problem is still in version 11

Posted: Thu Feb 18, 2010 6:26 am
by supershang
every time when I try to import the reference with a pdf from internet search, I always encounter a pop-out windows saying ' Acrobat cannot open this file because a task is still active in Acrobat. Please return to Acrobat and end the task before opening this file'. The problem was starting from a certain sub-version of 10, but it seems to stay with version 11.

Re: Acrobat problem is still in version 11

Posted: Thu Feb 18, 2010 8:24 am
by Jon
First, make sure you have disabled Acrobat plug-m (see our FAQ). Second, uncheck "Use WebKit to display PDFs". One or both with solve that.

Jon
Sonny Software