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Weird PDF Problem

Posted: Fri Aug 13, 2010 12:05 pm
by mchapman
Some PDFs get stuck when I display them (but not others and I can’t figure out what differentiates them).

Here is what happens:
1. Choose a record with a problem PDF (PDF displays properly)
2. Choose a different record with or without an attachment (PDF from previous attachment displays when attachment button is depressed and when formatted button is depressed but not when keyword button is depressed)
3. No further PDFs can be displayed but the occasional image does
4. Problem PDF continues to be displayed even when view is changed to basic and when “Use Webkit to display PDFs is turned off”
5. Only solution is to quit and restart Bookends

Bookends 11.0.7
OS X 10.6.4
MacBook Pro

Very weird,

Mark

Re: Weird PDF Problem

Posted: Fri Aug 13, 2010 12:15 pm
by mchapman
Spoke too soon.

Turning off “Use Webkit to display PDFs” and then closing and re-opening the list view solves the problem until I look at another problem PDF with “Use Webkit” turned on.

Mark

Re: Weird PDF Problem

Posted: Fri Aug 13, 2010 1:10 pm
by Jon
Please send me a problem pdf and tell me what to do to reproduce the problem.

Thanks,

Jon
Sonny Software

Re: Weird PDF Problem

Posted: Fri Aug 13, 2010 5:14 pm
by mchapman
Very strange.

It was easily reproducible this morning but now everything is fine.

If I encounter it again I will send you the PDF.

Sorry for the false alarm,

Mark