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Bug? Can't import PDF

Posted: Thu Mar 10, 2011 9:58 pm
by kga1978
Hi,

After upgrading to 11.1.3 I have noticed that I can't perform the following operation:

Download a .pdf article and drag it onto the Bookends library; check 'Move to attachment folder', check ' Rename: Generate from reference'; check 'Import reference from internet and then attach'.

Usually BE would create a new reference and then attach the rename .pdf file. Now, however, BE will just attach (and wrongly rename) the .pdf to my latest reference.

I have verified my database and everything is functioning. Any idea what is going on?

Re: Bug? Can't import PDF

Posted: Fri Mar 11, 2011 8:29 am
by Jon
Please rebuild the database anyway. If it's still not working properly, contact tech support.

Jon
Sonny Software

Re: Bug? Can't import PDF

Posted: Fri Mar 11, 2011 5:01 pm
by kga1978
Alright, that seemed to solve the problem.

Thanks - now, looking forward to that iPad version! ;0).

Re: Bug? Can't import PDF

Posted: Fri Mar 11, 2011 5:05 pm
by Jon
kga1978 wrote:Thanks - now, looking forward to that iPad version! ;0).
We are, too. :-)

Jon
Sonny Software

Re: Bug? Can't import PDF

Posted: Sun Mar 13, 2011 9:42 pm
by thegna
I have a similar problem, but it only seems to affect pdfs with references URLs in the "Attach to Imported Reference" window. After I click ok (to import reference from the internet), I get the following message:
Error: msg:XML parser error 4: not well-formed (invalid token)
This does not seem to affect pdfs that lack reference URLs. I have tried reinstalling bookends, as well as verifying all of my databases (rebuilding/repairing where necessary). Has anyone else had this happen to them?
-Tom

Re: Bug? Can't import PDF

Posted: Sun Mar 13, 2011 10:24 pm
by Jon
Please contact tech support for help (and include the pdf).

Jon
Sonny Software