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Cannot unscan Word document!

Posted: Thu Jul 28, 2011 2:49 pm
by jzuberer
Hi together,

I have a large document (lots of pictures, references, cross-references within the document) which I scanned a couple of days ago. Although it took quite some time (±10mins), it worked flawlessly.

Now, I cannot unscan! Hitting the "Unscan document" action from Word results in Bookends coming up and displaying the dialog "Unscanning document... Press Command-. to stop". Even after >1h, nothing changes. My computer however works like hell; I'm at 99% CPU usage due to Bookends. I repeated that several times, had Word restarted, and the computer restarted. All the same.

The specs: Mac OS X Lion, Bookends 11.1.6, Word for Mac 2011. The document is 9,3 MB, 270 pages long, and contains around 60 images.

I'd be very grateful for any help, Thanks!

Regards,
Johannes

Re: Cannot unscan Word document!

Posted: Thu Jul 28, 2011 3:18 pm
by Jon
Hi, this is discussed in the Read Me and on this web page

http://www.sonnysoftware.com/Issues/issues.html

There are several solutions. The one that's probably easiest at this point is to save the document as RTF and unscan/scan that.

Jon
Sonny Software