Unable to create new reference with PDF

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Smithline
Posts: 2
Joined: Sat Nov 12, 2011 10:25 am

Unable to create new reference with PDF

Post by Smithline »

I recently upgraded to 11.2 and I am now unable create a reference with an attached PDF. Using the Online Search window, I am able to locate and see the PDF. When I click on Import button and choose "Import Ref and Attach PDF" a reference is created but the pdf is not attached. I then have to save the pdf to my computer and drag it to the reference to attach it. Is there a work around for this?

Thanks
Jon
Site Admin
Posts: 10293
Joined: Tue Jul 13, 2004 6:27 pm
Location: Bethesda, MD
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Re: Unable to create new reference with PDF

Post by Jon »

Please check the FAQ for information on how to remove the Adobe pdf plugin. If that doesn't take care of the problem, note that we have fixed a bug that might cause this to happen, and the fix will appear in the 11.2.1 update. If you still have a problem after 11.2.1 is released, please contact tech support directly.

Jon
Sonny Software
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