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Crash on Scan

Posted: Sat Jul 07, 2012 8:10 am
by johh.flett
Hi
I am running Word (mac) 14.2.2 and Bookends 11.3 and when I scan a document Bookends crashes. It runs through all the citations, but then simply Bookends simply quits. There is no 'crash' message that appears. I restarted the computer and repeated scan. Same result. I rebuild my BD. Same result. Restarted again. Same result.

Any ideas?
John

Re: Crash on Scan

Posted: Sat Jul 07, 2012 8:26 am
by Jon
This is a tech support issue, so please contact me directly (support@sonnysoftware.com) and we'll sort it out.

Jon
Sonny Software