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Sync on the same network
Posted: Wed Aug 07, 2013 9:51 am
by lucasimp
Hello, my Bookends and my Bookends on Tap are on the *same* network (it's my home network), but my iPad doesn't appear on "Devices" panel. Ok, I've recently reboot the router, but I don't remember particular operations I've make before. So, I have to set the port forwarding on my router? Which number port? Or what I have to do?
Thanks.
Re: Sync on the same network
Posted: Wed Aug 07, 2013 12:05 pm
by Jon
Please see the troubleshooting section of the user guide and see that helps:
http://www.sonnysoftware.com/bookendsontap/docs/
Jon
Sonny Software
Re: Sync on the same network
Posted: Thu Aug 08, 2013 3:20 am
by lucasimp
Thanks, I've yet seen this section and with "Create Network" the sync is ok, but I don't want switch on the Network from iMac every time, I would everything ok on my normal network.
Re: Sync on the same network
Posted: Thu Aug 08, 2013 5:39 pm
by Jon
I'm not sure what to tell you. You might install Apple's Remote app to see if it links with iTunes on your Mac.
http://www.apple.com/apps/remote/
Jon
Sonny Software
Re: Sync on the same network
Posted: Wed May 07, 2014 4:00 pm
by GEM
I am also having sync issues - was pretty stable, now same experience as above - device doesn't show...
Re: Sync on the same network
Posted: Wed May 07, 2014 4:03 pm
by Jon
Try creating your own network and choose a different channel than the default (11).
Jon
Sonny Software