Sonny Software

Since the latest update (I think) Bookends has stopped being able to import reference data for PDFs dropped onto it, despite finding a DOI. This is true for multiple journals. Does anyone know a way to figure out what is going on? thanks

Please download 12.5.4 again. I had decreased the timeout period that Bookends waited for a response and perhaps went too far. I increased it a bit in a silent update and I think it works better now. Please try it.

Jon
Sonny Software

I tried an import with today's version of 12.5.4, and it now works. Thanks

Hi Jon,

I have the exact same problem - any pdf dragged to Bookends with a DOI identified ends up giving me an empty reference. I downloaded 12.5.4 again but it still doesn't work.

I'm working on improvements for this in the next update. You can send me one PDF that is not working for you and I'll test it against the new code.

Jon
Sonny Software

I am also having this problem. It reads the DOI but then produces a blank entry and renames my PDF "anonymous." I installed the version available yesterday but the problem persists.

Believe it or not, there is a new silent update.

If the DOI is being filled from PubMed I think this is fixed. If you find it is not, please contact tech support.

Jon
Sonny Software

I just tried and the problem seems fixed.

Although one thing I noticed is that the PDF was not renamed from the reference even though I selected that option. The file was already in the designated bookends folder and kept the same name despite being correctly attached to the reference. For a couple of other PDFs, which were not in the designated bookends folder, the renaming featured worked OK. Although those references were not autofilled based on DOI. I had to do a search for those references.

I was able to rename the other references using the Global Change feature.

Thanks for your help!

Very good.

Yes, Bookends won't rename a file that you're attaching if it's already in the default attachment folder. The various "rename" functions work in all cases, though.

Jon
Sonny Software

Hello Jon,

I've just installed the newest version 13.0.7 and asked Bookends to rename all attachments and I still get a ton of "Anonymous" pdfs. Plus some of them repeat other pdfs that were correctly named, they're just duplicates with different file names. Also I get a ton of duplicate pdfs like "Davis et al 2003.pdf" and "Davis et al 2003 345.pdf". How can I get this fixed?

Thank you!
Margarida

Are the references by Anonymous in those cases (or no author)?

As for naming -- all attachment names must be unique. If you have to references with Davis as the first author written in 2003, Bookends will add a random number to the second one to distinguish it from the first.

If you have specific examples where you think the name is incorrect please contact tech support directly, and send the corresponding reference. Also send the format you're using for renaming, or tell me which of the default methods you're using.

Jon
Sonny Software