12.5 manual scan fails
Posted: Thu May 07, 2015 12:46 pm
Hi Jon,
This morning I went to scan a complex text document as I've done since ~2006. Unfortunately, there seems to be a bug in 12.5 that causes it to lock up without scanning references. I tried it on two different computers, I tried rebuilding my database, and I tried scanning a document that I know worked correctly under 12.2. All reproducibly hung Bookends.
I was able to find a machine in my lab still running 12.2 and scan my references successfully. But this is a pretty serious bug if it is affecting others too.
I don't want to attach my document and reference library, but can share it with you over email if that would be helpful for debugging.
--dave
This morning I went to scan a complex text document as I've done since ~2006. Unfortunately, there seems to be a bug in 12.5 that causes it to lock up without scanning references. I tried it on two different computers, I tried rebuilding my database, and I tried scanning a document that I know worked correctly under 12.2. All reproducibly hung Bookends.
I was able to find a machine in my lab still running 12.2 and scan my references successfully. But this is a pretty serious bug if it is affecting others too.
I don't want to attach my document and reference library, but can share it with you over email if that would be helpful for debugging.
--dave